|
|
|
Problem
Solving and Decision-Making Skills
Many people view the changing business environment with fear and trepidation.
We should not however, allow ourselves to be drawn down with a problem-only
or negative mentality. We need to challenge ourselves and our organization
to look for new opportunities or perspectives. We need to be more focused
on being creative and dynamic. Only then can we find the right orientation
and basis for effective decision making.
We should focus on the fact that "failure is not an option" and
therefore we must make sure that we are able to change or influence the
future. If we do not see problems as opportunities and produce creative
decision, the future will change us - for the worse!
This course will help you to move forward in appropriate decisions. After
all "when the going gets tough - the tough gets going".
...................................................................................................................................................................
Who
Should Attend
Managers
and executives who wish to identify and develop skills in problem solving
and decision making, as well as those who are new to these areas for those
who wish to refresh and update themselves.
...................................................................................................................................................................
Objectives
·To
improve personal problem solving and decision making skills
·To analyse problem situations and implement the most appropriate problem-
solving style
·To use creative problem solving and decisional process
·To identify the interpersonal skills required for effective team problem
solving
·To cope better with problems and manage through more effective
decision-making
·To evaluate decisions made
...................................................................................................................................................................
Key
Topics
·What
is a problem? Characteristics of problems
·Problems or opportunities? Mental re-orientation
·Problem solving and decision making – The Four Key Steps
·Meetings and decision making
·Discussion leading and problem solving
·Creative problem solving techniques
·Individual problem solving skills and the use of problem recognition,
labeling, analysis and diagnosis, developing solutions and
action-orientation factors
·Dynamics of the problem solving group and consensus decision making
·Implementing decisions and action planning steps
·Managerial choices, creativity and how to anticipate changes
·Individual and group problem solving
·Action plans for personal improvement
·How to handle resistance to change
...................................................................................................................................................................
Methodology
Problem
solving exercises, role-plays and case studies. The course will be highly
participative at individual and group levels. There will be extensive
handout of materials supported by visual aids. The aim is to enable you to
practice better as problem solvers and decision makers. Videos will also be
used to emphasize key learning points.
|
|
|
|
|
...................................................................................................................................................................
Link Management Consulting
P.O. Box 42372, Abu Dhabi, UAE. Tel No. +971 2 6655 899
Fax No. +971 2 6655 370 Email: linkcons@link-consult.com
© Copyright 2005 LinkConsult
|
|
|
